Grounded Support

We're here to help you stay offline and grounded.

Frequently Asked Questions

How do I track my offline time?

Tap the start button on the Home screen to begin tracking your offline session. When you're ready, tap stop to end the session. Your progress ring and streak will update automatically.

How do streaks work?

Your streak increases each day you meet your daily offline goal. Miss a day and your streak resets to zero. Set a goal that works for you — 2, 4, or 6 hours per day.

How do battles work?

Challenge a friend to see who can stay offline longer. Both participants track their offline time, and the person with more phone-free hours wins the battle.

How do I add friends?

Go to your Profile, then tap Friends to find and add people. You'll be able to challenge them to battles once connected.

Can I change my daily goal?

Yes! You can update your daily offline goal from the Settings screen accessible from your Profile.

How do I delete my account?

Contact us at the email below and we'll process your account deletion within 48 hours. All associated data will be permanently removed.